A few days ago, everything seemed perfect at Samsung. Then countless reports came out about various display problems with the Samsung Galaxy Fold - now the market launch has been postponed by several weeks.
Samsung sent some of the Galaxy Fold devices to journalists, influencers, technology bloggers, etc. before the planned market launch - they all failed in a variety of ways. All of the test devices were said to have had a variety of display problems. The reports caused a lot of ridicule around the world. Now Samsung seems to have pulled the handbrake. A sales event planned in China was canceled, and pre-sales of the new folding phone were also stopped. The cancellation was justified by problems at the venue - a lie, because other events around the world were also postponed. The Wall Street Journal claims to have learned from sources close to the company that Samsung only wants to postpone the market launch in order to be able to rework the foldable Galaxy Fold - in the hope of preventing further display failures.
Top or flop?
In response to the negative press, the company announced the following: "We are conducting a thorough investigation into the problems reported by some testers," said a Samsung spokeswoman with regard to the earlier failures. "We will announce the results as soon as we have them." An internal investigation is indeed underway, according to the anonymous source - the problems are said to be due to the way the hinge works. This puts additional pressure on the inner screen when the mechanism is used. Whether Samsung will Problems with the Galaxy Fold It remains questionable whether the smartphone will be brought under control – some observers assume that the new Samsung flip phone will be a $2,000 flop.